LIVE ARRIVAL GUARANTEE

All animals are guaranteed to be alive upon delivery. In the unlikely event you have a DOA, please take a picture of the dead animal and email it to us at caribbeantropicals@gmail.com within 24 hours. If you receive a fish that is struggling upon arrival, let us know immediately so we can offer assistance on how help it survive. 

Approved DOA's will be issued as a credit on the next order. 

Shipping is non refundable